New release delivers faster throughput, enhanced diagnostics, and improved operational insights for security teams worldwide
Today marks a significant milestone in security screening technology with the release of Xtract One SmartGateway Software Version 5.0. This extensive update introduces breakthrough features designed to further enhance operational efficiency, increasingly streamline support processes, and provide deeper insights into system performance – all while maintaining the superior security detection that our customers depend on.
Faster Flow, Smarter Analysis
The highlight of Version 5.0 is our new FastFlow AI technology, which revolutionizes how individuals move through security screening. By analyzing individuals more efficiently, we’ve achieved scan times of significantly under one second for those intending no harm, creating a more natural flow experience.
With FastFlow AI a single SmartGateway system can process as many patrons as a double-lane of competitive solutions, in a footprint that is 1/6th the size.
FastFlow AI addresses a well-known challenge in security screening: why should someone with no threatening items experience the same processing time as someone requiring detailed analysis? Our intelligent system solves this by dynamically scanning each individual, reducing processing time on an as needed based on what the system detects, allowing individuals to move through increasingly faster and seamlessly while maintaining thorough analysis.
The result is a significant reduction in Mean Time to Ingress, enabling security teams to process more individuals efficiently while maintaining the high security standards facilities require.
Enhanced Support Through Intelligent Diagnostics
Version 5.0 introduces advanced remote diagnostic capabilities that transform how we support our customers. The new diagnostic information retrieval system allows our support team to access detailed system data remotely, often identifying and resolving issues before customers even notice them, without compromising customer data protection or cyber risk concerns.
Our proactive approach eliminates the traditional back-and-forth of troubleshooting, reducing downtime and ensuring systems operate at peak performance. With a single click, detailed diagnostic information is available to our support team, dramatically accelerating issue resolution.
Seamless Implementation
One of the most important aspects of Version 5.0 is how customers can access it. This software update will be available as an optional upgrade through Xtract One View, allowing facilities to choose their implementation timing based on operational schedules.
There’s no forced downtime or mandatory update windows – customers maintain complete control over when and how they implement these enhancements. Our customer success team is available to support the transition and ensure optimal configuration for each facility’s specific needs.
Building on Proven Success
Xtract One SmartGateway Software Version 5.0 represents our continued commitment to advancing security technology while simplifying operations for our customers. Every enhancement focuses on real-world challenges that security teams face daily: processing individuals efficiently, maintaining system performance, and accessing support when needed.
These improvements build upon our existing foundation of superior threat detection, ensuring that enhanced speed and efficiency never come at the expense of security effectiveness.
The innovations in Version 5.0 reflect our ongoing investment in research and development, driven by feedback provided to us from security professionals worldwide. As threats change and operational demands increase, we remain committed to providing technology that adapts and improves alongside our customers’ needs.
For existing customers, Version 5.0 will be available starting September 15th through Xtract One View. Our customer success team is prepared to support implementation and answer any questions about these new capabilities.
The future of security screening continues to adapt, and we’re proud to lead with innovations that make facilities safer, operations smoother, and security teams more effective.
Xtract One Software Version 5.0 is available as an optional update for all current SmartGateway customers. Contact your customer success representative or visit our support portal for implementation guidance and additional information.